How to Order

Thank you for your interest in ordering furniture from Emblem! Before placing your order, please read our current Terms of Sale and our Warranty.

Place your order by emailing a purchase order (in the form of a PDF) directly to hello@emblembuilt.com.

Address your purchase order (and written checks for payment) to:

Emblem
13405 Yorba Avenue
Chino, CA 91710

Please include all relevant information to process your order, including your company name, bill-to address, ship-to address, billing contact email address, specifying firm, product information (including finish and fabric), and reference to any Emblem custom quotes. Upon receipt of your purchase order, Emblem will issue an invoice and acknowledgment. Please review paperwork from Emblem for any errors and reply immediately with corrections.

Payment

As a custom fabricator, we require a minimum 50% deposit on all new orders. Our production process does not begin until we receive your deposit. The balance of your order is due prior to shipment. Please contact us for instructions on ACH/electronic payment, or you may mail a written check to our address above in Chino, CA.

Timeline

Emblem will provide a projected timeline on your invoice, but be aware that this timeline is an ESTIMATE ONLY and is dependent upon a number of factors, including receipt of your deposit, all textiles/COM/COL, and sign-off on all custom drawings. We are not able to guarantee timelines due to factors outside of our control. If you have a pending installation or sensitive due date, please let us know at time of order placement so we that we can do our best to accommodate.

Changes in Price

Emblem reserves the right to change the prices and specifications within our pricing document without notice.

COM / COL

Please note that all COM yardage requirements are based on plain, 54" railroaded goods. Directional textiles and/or patterns may require additional yardage. Please submit your COM information to verify yardage requirements. All COL square footage requirements are based on hides that are 50-55 square feet each. For all COM/COL orders, please email us tracking/shipping information and sidemark all of our fabric orders with your company name and project name.

Please ship all COM/COL to:

Emblem
ATTN: COM
13405 Yorba Avenue
Chino, CA 91710

Graded-in Textile Program

We are happy to offer a variety of curated textiles from leading commercial textile brands. Simply indicate your selection from one of our alliance partners' digital cards (or your selection of Emblem Endurance Velvet) on your purchase order or quote request. Grades are noted on our website. Emblem Endurance Velvet is directly sourced and offered at a discount as a grade 1 option.

Freight

All standard Emblem products will be shipped dock-to-dock from Southern California. Please include ship-to address, receiving hours and freight-receiving contact on your purchase order. You may request a freight estimate on custom orders by submitting your ship-to information along with your product specifications. Unless otherwise noted, standard Emblem products will be shipped according to our standard freight program; freight cost is calculated as a percentage of LIST price, determined by geographic region.

Other questions? Reach out to us anytime at hello@emblembuilt.com. We look forward to working with you.